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Error communication with Google Drive or the ShareGate Migrate service that handles authentication for Google Drive did not respond
Error communication with Google Drive or the ShareGate Migrate service that handles authentication for Google Drive did not respond
Updated over 2 weeks ago

Symptoms

When doing a migration with Google Drive as a source, one of the following messages is displayed:

The following error occurred while communicating with Google Drive: {0}.

The Sharegate service that handles authentication for Google Drive did not respond. If this error occurs frequently, please contact Sharegate support.

Error code

  • GD-001-225

  • GD-002-225

  • GD-003-225

  • GD-004-225

  • GD-005-225

  • GD-006-225

  • GD-007-225

  • GD-008-225

  • GD-009-225

  • GD-010-225

Any error code ending in -225.

Details

This message is displayed when an error occurred multiple times while communicating with Google Drive or a related service.

Solution

Try connecting to your Google Drive through your web browser to see if you have access to the specified URL. If you do, retry the migration.

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