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Shared drives need at least one non-group member before you can access their content

Updated over a week ago

Symptoms

You try to access a shared drive in Import from Google Drive and get the following error message:

Shared drives need at least one non-group member before you can access their content. Add a member to this shared drive and try accessing it again.

Error code

  • GD-043-517

Details

ShareGate Migrate cannot list the files of a shared drive from Google Drive. To solve this problem, go to your Google Drive admin panel to add a member to your shared drive, then refresh your drive in ShareGate Migrate.

To learn how to add a member, see the Google article Manage shared drives as an admin.

Tip: If the refresh doesn't work, try to reconnect to Google Drive.

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