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The form type 'InfoPath' isn't supported for the 'Request Data' user interaction action
The form type 'InfoPath' isn't supported for the 'Request Data' user interaction action
Updated over 2 weeks ago

Symptoms

When copying a Nintex workflow, ShareGate Migrate displays the following error:

The form type 'InfoPath' isn't supported for the 'Request Data' user interaction action. The default form type will be used instead.

Error code

  • ST-259-181

Details

This message is displayed when ShareGate Migrate processes the user interaction action "Request Data" in a Nintex workflow, if the action has InfoPath forms. Unfortunately, current limitations in the Nintex API prevents ShareGate Migrate from correctly setting the InfoPath form type for the 'Request data' user interaction actions. As a result, ShareGate Migrate fallbacks to the default form type.

Solution

Edit the Nintex workflow at your destination and find the action "Request Data". Edit the action and change the "Form type" from "Default" to "InfoPath", then republish the workflow.

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