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There was a problem contacting the Server Extension
There was a problem contacting the Server Extension
Updated this week

Symptoms

When performing a migration, ShareGate Migrate displays the following error:

There was a problem contacting the Server Extension. This is often due to an installation problem with the server extension.

Error code

  • IN-193-051

  • Error codes ending with -051

Details

This error can occur for multiple reasons, and depending on the case, it can be difficult to assess without investigation.

Solution

Ensure you have the latest version of the Server Extension installed.

If this error still occurs, don't hesitate to contact our technical support team.

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