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The file or folder name contains characters (% or #) which are not supported by the destination environment
The file or folder name contains characters (% or #) which are not supported by the destination environment
Updated this week

Symptoms

When trying to migrate or run a pre-check on a file to Microsoft 365, you receive the following error message:

The file or folder name contains characters (% or #) which are not supported by the destination environment.

Error code

  • IN-412-018

  • IN-760-018

  • Errors ending with -018

Details

SharePoint Online (SharePoint for Microsoft 365) supports the special characters # and % , but ShareGate Migrate can only migrate files with these characters from Microsoft 365 when you manually activate this feature.

Solution

Follow the instructions to allow special characters for Microsoft 365. Please note that this procedure uses PowerShell and takes several hours to activate in the environment.

Alternatively, if you deactivate this feature, we will automatically replace those characters during the migration.

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