Skip to main content
All CollectionsMigrateHelp me solve thisMigration Errors
To see item-level errors, go to your migration report’s filters and apply Show item-level
To see item-level errors, go to your migration report’s filters and apply Show item-level
Updated this week

Symptoms

You get the following error in your migration report when running a Copy Structure and content operation:

An error occurred on one or more items in this list. To see item-level errors, go to your migration report’s filters and apply Show item-level.

Index

Details

The Show item-level message warns you that list items and documents within the list or library were not migrated due to an error.

Show item-level is a migration report filter option turned on by default in ShareGate Migrate.

If you turn the filter option off, list items and documents at the item level will not appear in your migration report. The message advises you to check that the filter is turned on to review the migration of your list items and documents.

Activating the Show item-level filter will not remove the Show item-level message from your migration report; it will allow you to find lists and libraries with list items and documents with errors.

Note: You can ignore this error message if you see list items and documents in your migration report.

How to activate the show item-level filter

Ensure the Show item-level filter is activated with these steps:

  1. Select Task in the sidebar.

  2. Click on your Migration report to open it.

  3. Click Filter.

  4. Add a checkmark to Show item-level.

  5. Click Apply filter.

How to review the errors on your items within an affected list in Excel

You can export your report and review the errors on the items of a list or library that has the Show item-level error with these steps:

  1. Open your Migration report.

  2. Click Export.

  3. Save the report on your drive.

  4. Open the report in Excel.

  5. Select all the cells (CTRL+A).

  6. Make all your columns filterable (CTRL+SHIFT+L).

  7. Scroll to the right and locate the Details column.

  8. Click on the arrow pointing down symbol next to the title of the Details column.

  9. Type Show item-level in the Search field.

  10. Select An error occurred on one or more items in this list. To see item-level errors, go to your migration report’s filters and apply Show item-level with a checkmark.
    ​

    mceclip1.png

  11. Click Ok.

  12. Scroll back left to the Title column.

  13. Copy the title of one of the affected lists or libraries (You can get this error only on lists and libraries).
    ​

    mceclip2.png

  14. Return to the Details column and click the filter symbol

    mceclip4.png

    next to the title.

  15. Click (Select All) to reset the filter.
    ​

    mceclip3.png

  16. Click Ok.

  17. Click on the arrow arrow pointing down symbol next to the title of the Source list title column.

  18. Search the list or library title you copied in step (13).

  19. Select the title of your list or library.
    ​

    mceclip6.png

  20. Click Ok.

  21. Review the errors and warnings you received on the list items or documents of that list or library.

  22. If you can solve all the errors in your list or library, you will no longer get the Show item-level warning on that list or library in your report.

Tip: Filter only Errors in the Status column if you wish to concentrate on the errors of that list or library.

Did this answer your question?