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Shared drives need at least one member before you can access their content
Shared drives need at least one member before you can access their content
Updated this week

Symptoms

You try to access a shared drive in Import from Google Drive and get the following error message:

Shared drives need at least one member before you can access their content. Add a member to this shared drive and try accessing it again.

Error code

  • GD-043-517

Details

ShareGate Migrate cannot list the files of a shared drive from Google Drive. To solve this problem, go to your Google Drive admin panel to add a member to your shared drive, then refresh your drive in ShareGate Migrate.

To learn how to add a member, see the Google article Manage shared drives as an admin.

Tip: If the refresh doesn't work, try to reconnect to Google Drive.

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