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The site cannot be deleted
Updated over 2 weeks ago

Symptoms

While deleting a site, Sharegate displays the following error:

The site cannot be deleted.

Error code

  • IN-780-264

Any error code ending with: -264

Details

When deleting a site in SharePoint, there are many steps that happen before the actual deletion. Sharegate deletes all the subsites of the site and uninstalls all the apps in the site and all its subsites.

Sharegate will return that error if it was unable to uninstall one or more apps in the site or its subsites.

Solution

Verify if there are apps in the site or in one of its subsites. If so, try to uninstall it manually.

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