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Unable to complete the consent process
Unable to complete the consent process
Updated this week

Symptoms

You are unable to see or create Microsoft 365 groups or teams associated with your environment.

Details

Microsoft does not allow you to consent to an Azure application using ShareGate Migrate when you are using an app password as a verification method or have single sign-on (SSO) enabled.

Note: Even if a global administrator consents for you, you will not be able to create a Microsoft 365 group or team when you are using an app password as a verification method or have SSO enabled.

Solution

If you are using an app password

Disconnect from your environment and reconnect using the browser authentication method.

Once reconnected, your tenant should prompt for consent.

For information on how to change your notification settings, see Notification settings.

If you are using SSO

Disconnect from your environment. When you reconnect, disable SSO by toggling it off.

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