What is the subscription arrangement with your product? Is it concurrent users or per license activation?
To help you better understand our subscription model, see our pricing page.
Is there a limit on the data I can migrate?
Your ShareGate subscription offers unlimited data migration, so no charge per GB. However, each subscription is associated with only one of your customers.
Do you offer a consultant subscription?
We do not offer a consultant subscription. A subscription acquired under your company’s name can only be used within your organization.
Your ShareGate subscription works on a one-client-per-subscription model; therefore, you must purchase a new subscription for each one of your clients. Think about it as paying for the Support and Maintenance for each customer.
It's alright if you help them set up their environment, but ultimately, they must purchase a subscription directly from ShareGate or you. In other words, it would go against our EULA to use an internal subscription to manage different client environments, which would lead to the immediate suspension of your subscription.
Our product's primary focus is to help IT admins move to the cloud, gain visibility, and keep control of their Microsoft 365 and SharePoint environments.
If you want to test the tool internally, contact our Channel Team and request a quick demo.
Do I have the right to use my subscription for SharePoint migrations in customer tenants?
If you own a ShareGate subscription, that subscription must exclusively be used for your company's internal projects. If you work on clients' projects, they must own their license.
Do you offer NFR partner demo licenses we can use to learn your product and do demos with clients?
We do not offer NFR licenses for consultants; however, ShareGate provides a free 15-day trial and multiple resources on our website and within our support documentation.
Make sure always to register your deal with your local Distributor before a trial is requested.
Your Distributor can provide a 15-day trial for each deal you register.
Your client will receive a ShareGate subscription trial shortly after. You can also request to be cc'd on the trial delivery email, which you can use to perform your demo.
Your client will also be able to test out ShareGate Migrate and Protect before they commit to a purchase.
Why do I need to provide you with my client's details?
Because our subscription model works as a one-client-per-subscription model, we require each opportunity and quote to be associated with your end-user. We do not reach out to them, but are hoping they will become ShareGate subscription customers once you transfer them the subscription. You will also have incumbent privilege on all renewals and incremental revenue.
Do you have a Partner Program?
Yes, we have a partner program.
To learn more or get started, visit our Partner Program page.
How do I become a reseller?
You must have an active account before placing an order via a distributor. If you do not already have one, you can email our primary contact to get set up. All commissions and discounts must be dealt with solely by the distributor. ShareGate will not be involved in any business transaction between the consultant and the Distributor.
Based on your company’s headquarters location, you may order a ShareGate subscription via our global distribution network.