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We can't create your workspace at this time error
We can't create your workspace at this time error
Updated this week

If the ShareGate end-user app is experiencing an unforeseen performance problem when creating a new team or SharePoint site, the following message will appear to alert you:

We can't create your workspace at this time. Please try again later.

This usually occurs when creating a team or SharePoint site with a template.

Solution

For end-users

Wait 30 minutes, then try creating your workspace with the template again. If the problem persists, inform your IT admin.

For admins

If the ShareGate end-user app workspace creation is still not working for your users, contact our support team.

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