If ShareGate is unable to send a notification to a team or group owner, the following collaboration status appears in red to alert you:

Notification to the owner(s) failed. Please try again.

This occurs when you use the Ask owner(s) feature to send a notification, but an unforeseen performance problem causes the notification to fail.

A failed notification may be due to a server error, too many requests, or other issues. Wait 30 minutes, then try sending your Ask owner(s) notification a second time.

Still not working? Get in touch with our support team---we'll work through this together.