Skip to main content
All CollectionsMigrateHelp me solve thisBox.com Errors
You must be connected as an administrator in order to migrate from another user's Box
You must be connected as an administrator in order to migrate from another user's Box
Updated over 2 weeks ago

Symptoms

When trying to run a migration from Box, one the following error is shown:

You must be connected as an administrator in order to migrate from another user's Box. Please make sure that you are connected using the Admin parameter.

Error code

Not applicable.

Details

Only users with administrative access to Box can migrate using the credentials of another user.

Solution

You must connect as an administrator, or contact your administrator to execute the migration.

Did this answer your question?