Skip to main content

This document cannot be copied because Box notes cannot be converted to documents within SharePoint

Updated over 7 months ago

Symptoms

When trying to run a Box migration, the following error is shown:

Sharegate.Common.Exceptions.SGNotSupportedException: This document cannot be copied because Box notes cannot be converted to documents within SharePoint.

Error code

  • AN-117-032

Details

This error occurs because Box Notes cannot be opened from SharePoint and are not currently converted to a proper document type.

Solution

You can add the notes to your destination list in SharePoint by saving them as a PDF, or by copying the content of the notes to a text or Word document and manually uploading the new file to SharePoint.

Did this answer your question?