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Other Errors
Updated this week

Symptoms

When running Source analysis, ShareGate Migrate displays the following message:

Other errors.

Error Code

Not applicable.

Details

ShareGate Migrate is sometimes unable to link an unexpected error to an article in our knowledge base. Such errors are grouped together to keep the number of messages displayed at a manageable level.

Common causes for these errors:

  • SharePoint failed to respond in a timely fashion.

  • An unexpected response returned on a ShareGate Migrate request.

  • Unexpected file share paths, file names, or permissions.

It is important to note that items listed under Other errors will not be migrated when you attempt to perform the copy procedure.

Solution

Since these errors are generally unexpected, there is no definitive solution for them.

We recommend you to:

  • Investigate these on a case-by-case basis.

    • You can get more information on each error by going into the Source analysis details and by filtering the results to only see the Other Errors.

  • Once you have more information, do not hesitate to contact our technical support team for assistance.

We are constantly monitoring the errors that fall into the Other errors category to determine when we should include a new article in our help center.

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