How-to
To cancel any task that is in progress, including a migration, follow these steps:
Select Tasks in the left menu.
Hover your cursor over the progress wheel in your running task.
Click the Cancel task icon that appears.
Click Yes, Cancel!
You can also cancel a task from the Migration report. To do so, click the cancel task icon in the top right corner of the report.
When you cancel a migration task, it will not undo the progress made up to that point. You can review the progress on your results screen or in the Migration report.
What if my task is still running once I cancel it?
In the case of a migration in Normal mode to a SharePoint Online destination or any migration speed to a SharePoint on-premises destination, ShareGate Migrate may have already sent calls to the servers that it will attempt to resolve before it can stop the task.
If you notice the migration is not canceling, you can force-quit the app in Windows Task Manager to stop the migration process completely.
For a migration in Insane mode to a SharePoint Online destination, your cancellation request may experience a delay while Microsoft 365 imports items from Azure.
In this case, your content is sent to temporary Azure storage along with instructions, and Microsoft 365 imports it into the appropriate SharePoint Online list or library. At this point, the application waits for confirmation that the import process was successful.
If no progress is made on a task for over 24 hours, there may be an issue with the Azure queue, and you might not be able to remove the task in the app. If that happens, you can safely ignore the running task and re-attempt your operation.
When you retry the operation, we recommend reducing your migration scope and checking your network to ensure ShareGate Migrate can adequately communicate with Microsoft 365.
Note: You cannot remove or manually stop a task with a stuck Azure import in progress. The task will eventually stop showing as in progress after a few days.