Admins and contributors of a ShareGate workspace have access to Workspace overview and Account settings in ShareGate Protect.
For admin settings, see ShareGate Home admin settings.
Account
To access your account settings, click on your profile picture or initials in the top-right corner of ShareGate home.
You can access and update your personal information, including:
First name and Last name: Change how your name is displayed in your ShareGate workspace.
Role: Select IT Admin or Consultant from the dropdown. Select Other to enter your role manually.
Phone number: Change your phone number.
Password: Select Change password to change your ShareGate account's password.
Two-factor authentication: Select Configure, then Add two-factor to configure two-factor authentication.
Email preferences: Select Workspace activity alerts if you want to get an email notification whenever another member uses a ShareGate Migrate activation.
Interface theme: Use the drop-down menu to select a Light, Dark, or follow your system's theme for ShareGate Home and ShareGate Protect.
To delete your ShareGate account or change your business email address
To delete your ShareGate account or to modify your email address, you must send a request to our technical support team.
Tip: Provide the email address associated with your ShareGate account for a faster resolution.
Workspace overview
To access the Workspace overview page, click your workspace's name in ShareGate Home, then select Workspace settings from the dropdown menu.
Workspace details
You can review your workspace information, including:
Workspace name: Only a workspace admin can change the workspace name on this page.
Workspace ID: You can click on the Copy button to copy your workspace ID to your clipboard.
Your plan: Shows the ShareGate subscription you have and the number of activations for ShareGate Migrate, if it includes it. You can also see the workspace's creation date and the total number of members.
Seat allocation mode
Note: Seat allocation mode is only available on workspaces with a ShareGate Enterprise subscription.
Only a ShareGate workspace admin can change the seat allocation mode.
The Seat allocation mode card shows how machine activations are currently distributed in your workspace, and lets you switch between the two available modes:
Shared (default): Activations are drawn automatically from the workspace pool when a member connects. No admin action is required.
Per member: Admins must assign a number of activations to each member before they can use ShareGate Migrate. Members with no assigned activations see a message directing them to contact their admin.
To switch modes, lick Switch to Per member or Switch to Shared.
A confirmation will appear. Click Confirm to apply the new allocation mode.
When you switch from Shared to Per member, an activation is automatically assigned for each activation used by the workspace members.
For example, if you have a member with ShareGate Migrate activated on 2 machines, they will have 2 activations assigned to their account, and you will need to assign an extra activation if they want to activate a third machine after switching to Per member.
Migrate
Workspace activations
Review the overall ShareGate Migrate activations available in your workspace. You can see the total activations included, how many are used (activated), and how many remain available to the members of your workspace in your activation pool.
To learn more about ShareGate Migrate activations and how to manage them, see ShareGate Migrate activation overview.
Your activations
Review the ShareGate Migrate activations you have used with your ShareGate account.
You can find the machine's name, date of activation, and machine code for each activation.
To remove an activation, click on the trash can icon.
To launch ShareGate Migrate and activate it, click the Activate machines button.
You can also activate an offline machine. For more information, see Offline ShareGate Migrate activation